Terms and Conditions – THERAPISTS CAFE LTD – available on website
Effective Date: 12 July 2025
Last Updated: 18 February 2026
Company Name: THERAPISTS CAFE LTD
Company Number: 16573892
Registered Office: 167–169 Great Portland Street, London, England, W1W 5PF
Director: Dr Anna Christina Herrmann (appointed 10 July 2025)
- Introduction
1.1 These Terms and Conditions (“Terms”) govern participation in courses, events, and services organised by THERAPISTS CAFE LTD (“the Company,” “we,” “us,” or “our”).
1.2 By registering for or attending any course or event, you (“the Participant,” “you,” or “your”) agree to be bound by these Terms.
- Nature of Services
2.1 The Company is a non-profit organisation limited by guarantee. All fees are applied exclusively towards the administration of the Company. Any surplus is reinvested for the benefit of its objectives.
2.2 The Company provides educational and professional development activities including peer-networking, reflective discussion, training, and Continuing Professional Development (CPD).
2.3 Services provided by the Company do not constitute psychotherapy, counselling, or healthcare services and must not be construed as a substitute for such services.
- Course Access and Eligibility
3.1 Courses and materials are in principle open to all individuals with a legitimate professional or educational interest in psychotherapy, counselling, or related disciplines.
3.2 Certain courses may require Participants to hold current accreditation, registration, or membership with a recognised professional body, including but not limited to:
- The United Kingdom Council for Psychotherapy (UKCP).
- The Health and Care Professions Council (HCPC).
- The British Association for Counselling and Psychotherapy (BACP).
- Or an equivalent recognised body, e.g. analytic institutes.
3.3 Where such requirements apply, Participants shall be asked at the time of enrolment to provide their accreditation or membership number. The Company reserves the right to verify accreditation details through its administrative team before confirming enrolment. Replace by at any time, even after enrolment.
3.4 For advanced or specialist courses, the Company may request additional proof of accreditation or professional standing.
3.5 Enrolments may be cancelled without refund if false or misleading information is provided.
- Emotional Responsibility
4.1 Participation is voluntary and at the Participant’s own risk.
4.2 The Company accepts no liability for emotional or psychological consequences arising from participation.
- Confidentiality
5.1 Participants agree to maintain strict confidentiality regarding all personal, clinical, professional, or business information disclosed during any course or event, including the identity of attendees.
5.2 Participants must ensure that any case material shared is fully anonymised in accordance with applicable professional standards and the requirements of their accrediting body. (UKCP, HCPC, BACP, or equivalent).
5.3 No information disclosed during events may be shared outside the session in any form that could identify individuals, their clients, or their professional activities.
5.4 Confidentiality may only be breached where disclosure is required by law or where there is a serious and imminent risk of harm, in accordance with the Participant’s professional and ethical obligations.
5.5 Breach of this clause may result in immediate removal from the event and may lead to further action where appropriate.
- Booking, Payment, and Refunds
6.1 Fees are payable in full at the time of booking. Standard charges range between £20–£50.
6.2 No refunds shall be issued for cancellations by Participants or for non-attendance.
- Refunds shall only be issued if the Company cancels the relevant course or event.
- Event Changes and Cancellations
7.1 The Company reserves the right to alter event content, speakers, or scheduling.
7.2 In the event of cancellation by the Company, Participants shall receive a refund of fees paid but shall not be entitled to compensation for any additional costs incurred.
- Continuing Professional Development (CPD)
8.1 CPD certificates may be issued for certain events at the Company’s discretion.
8.2 Participants are responsible for ensuring that any CPD issued meets the requirements of their accrediting or regulatory body.
- Code of Conduct
- Participants must act respectfully, avoid discriminatory or harmful behaviour, and refrain from unauthorised promotion of services or products.
- Breach may result in removal without refund.
- Intellectual Property
10.1 All materials delivered by the Company or guest speakers remain the intellectual property of their authors.
10.2 No reproduction, distribution, or use of such material is permitted without prior written consent.
- Force Majeure
11.1 The Company shall not be liable for failure or delay in performance arising from circumstances beyond its reasonable control, including but not limited to natural disasters, pandemics, strikes, or government restrictions.
- Data Protection
- The Company processes personal data in accordance with the United Kingdom General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
- Full details are provided in the Privacy Policy.
- Limitation of Liability
13.1 To the fullest extent permitted by law, the Company shall not be liable for any indirect or consequential loss arising out of or in connection with participation in its courses, events, or services.
13.2 The Company shall not be liable for any decisions, actions, or professional practices undertaken by Participants following attendance at an event.
13.3 Nothing in these Terms excludes or limits liability for:
- death or personal injury caused by negligence;
- fraud or fraudulent misrepresentation; or
- any liability which cannot be excluded or limited under applicable law.
- Third-Party Services
14.1 The Company may use third-party providers for payment processing, booking systems, or event hosting platforms. Participants may also be subject to the terms and conditions of those providers.
- Entire Agreement and Severability
15.1 These Terms constitute the entire agreement between the Company and the Participant in relation to the subject matter.
15.2 If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
- Governing Law and Jurisdiction
- These Terms shall be governed by the laws of England and Wales.
- The courts of England and Wales shall have exclusive jurisdiction.
- Contact
THERAPISTS CAFE LTD
Email: therapists.cafe@protonmail.com
Office Hours: Monday–Friday, 9:00am–5:00pm
Registered Office: 167–169 Great Portland Street, London, England, W1W 5PF